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Knull Trolley in manual mode carrying a shopping bag and boxed purchases on a dark studio stage

Connected mobility infrastructure

Infrastructure
for movement.

Knull connects mobility hardware, intelligent docks and operational software into one managed system for modern destinations. The Knull Trolley is where it begins.

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01Endpoint
Trolley
02Infrastructure
Docks
03Operations
Platform

01The friction

People move easily until what they carry stops them.

Visitors arrive at large destinations to shop, eat and spend time. As purchases accumulate, carrying them becomes the limiting factor — visits end earlier than they need to.

Destinations already run sophisticated systems for parking, security, payments, signage and building management. The movement of purchases and personal loads across the destination remains largely unmanaged. Knull addresses that infrastructure gap.

  • Long walking distances between anchors
  • Multiple bags carried by hand
  • Early exits after two or three purchases
  • No managed service layer for operators

02The system

One system.
Physical, digital, operational.

Connected trolleys, smart docks and the operating platform are designed together — and run as one managed infrastructure, not a device with an app.

01

Knull Trolley

A premium connected trolley with an integrated interface, secure access and a carrying architecture designed for real purchases, not test loads.

Rear three-quarter view of the Knull Trolley carrying a coffee cup and personal items
FIG. 01Rear elevation — bag rails, lower deck, secure top bin
02

Docking Network

The physical anchor of the network. Docks retain and release units and report occupancy and availability to the platform — with charging where the final engineered configuration requires it.

Knull docking array with four trolleys charging and one released
FIG. 02Dock array — units retained, one released
03

Digital Platform

One operator environment for fleet status, dock capacity, sessions, alerts and utilisation across every location you run.

Close-up of a Knull Trolley interface reading 'Please take your Smart Trolley'
FIG. 03Dock-side interface prompting release of the next unit

03How it works

Four steps, start to finish.

The shopper journey is deliberately short. Nothing to install before arrival, nothing to negotiate at the dock.

  1. 01

    Find

    Locate the nearest available trolley from a dock or in the Knull app.

  2. 02

    Unlock

    Scan the QR code or tap with NFC. The session opens in seconds.

  3. 03

    Shop

    Move purchases, drinks and personal items across the whole destination.

  4. 04

    Return

    Return to any Knull dock. The session closes and a receipt is issued.

Macro detail of the Knull Trolley handle bar, integrated light strip and embossed wordmark
FIG. 03Handle bar detail — integrated light strip and embossed wordmark

A unit is only ever released to an identified session. That single decision is what turns a trolley fleet into managed infrastructure — availability stays predictable and units stay where they belong.

See the full journey

04The product

Built to move. Designed to serve.

A premium industrial object first: quiet materials, precise geometry and a carrying architecture that behaves correctly when it is genuinely full.

Explore the trolley
Knull Trolley chassis and carrying deck, loaded
FIG. 04Carrying architecture under load — bag rails, lower deck, secure top bin
  • Integrated interface

    A daylight-legible display for session state, wayfinding and support — mounted at natural eye line.

  • Carrying architecture

    Hanging bag rails, a lower deck for boxes and a secure top bin for personal items and drinks.

  • Ergonomic handle

    A continuous grip bar with an integrated light strip, sized for long dwell times and one-handed steering.

  • Secure access

    Sessions are tied to a verified user, so the fleet stays accountable without staff supervision.

  • Dock compatibility

    Every unit is dock-native — charging, retention and release are part of the product, not an accessory.

  • Modular service

    Serviceable modules mean a unit returns to the fleet quickly rather than leaving the floor for weeks.

06Operator platform

Know what your fleet is doing.

Availability, dock capacity, sessions and service state in one view — per level, per dock, per unit. Operations stop being a walk-around and become a screen.

Overview

Illustrative data only
Units in fleet
24Illustrative
Active sessions
18Illustrative
Dock occupancy
62%Illustrative
Units charging
4Illustrative

Utilisation by hour

Shape shown for illustration

Recent activity

  • K1-PRO-07In sessionLevel 1 · North
  • K1-CARRY-03DockedDock N-01
  • K1-PRO-02ChargingDock W-03
  • K1-FLEET-01Service dueLevel 2 · East

05The network

One trolley is useful. A connected network is infrastructure.

A fleet is a service. Docks anchor it to the building. Across levels and entrances it becomes destination infrastructure — and across an estate, a network.

  1. 01

    Connected unit

  2. 02

    Managed fleet

  3. 03

    Dock cluster

  4. 04

    Destination network

  5. 05

    Multi-destination

06Value

Visitor experience. Operational visibility.

For shoppers

  1. 01Less carrying across long visits
  2. 02Simple access with a scan or a tap
  3. 03Somewhere secure for drinks and personal items
  4. 04Clear return points across the destination
  5. 05A more comfortable reason to stay longer

For operators

  1. 01A premium, visible service layer
  2. 02Live visibility of fleet and dock status
  3. 03Configurable deployment by footprint
  4. 04Operational insight into real usage
  5. 05A measurable lift in visitor experience

07Focus markets

Designed for the world's leading retail destinations.

Knull is being developed for the United Kingdom and the United Arab Emirates first — two markets with the destination scale, service expectations and operator sophistication the platform is built around.

Focus market

United Kingdom

Focus market

United Arab Emirates

08Deployment

Assess. Pilot. Validate. Expand.

Every deployment begins with an assessed pilot. What it proves determines how managed infrastructure extends across the destination — and the estate.

  1. 01

    Assess

    Footprint, footfall and journeys reviewed to design a candidate network.

  2. 02

    Pilot

    A defined fleet and dock clusters in the zones that matter most.

  3. 03

    Validate

    Utilisation, availability and visitor response measured against agreed objectives.

  4. 04

    Managed infrastructure

    The network extended and operated as a managed service.

  5. 05

    Estate rollout

    The same standard repeated across destinations.

Vision

From one connected fleet to a mobility network for the world's great destinations.

Read the vision