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Knull Trolley Overview

What the service is, the three parts it is made of, and the problem it addresses in a large destination.

Written for
Anyone evaluating Knull for the first time
Reading time
4 min
Access
Open

The proposition

Knull Trolley is a connected shopper mobility service. It is not a trolley on its own: it is a trolley, a network of docks placed across the destination, a shopper app that handles release and return, and an operator platform that shows the state of the fleet.

The service exists because trolley provision in large destinations breaks down at the edges. Units drift away from where they are needed, they are hard to account for, and the burden of finding and returning them falls on staff and shoppers.

What changes for the shopper

A shopper finds a dock, releases a unit, uses it, and returns it to any dock in the network — not the one they started at. That single change is what makes a trolley usable across levels, entrances and long walking distances.

What changes for the operator

Fleet position and dock occupancy become visible rather than inferred. Redistribution becomes a prompted action rather than a sweep. Utilisation becomes a number the destination can plan around.

What this document does not claim

No deployment counts, customer names, performance statistics or savings figures appear here. Verified figures are provided directly during procurement.

Next step

See it against your floor plan.

A demo puts the fleet, dock network and console in the context of your own destination.